Billing Shouldn’t Be a Black Box. We Build Transparency, Accuracy, and Accountability Into Every Dollar.
Too many treatment centers have no idea what’s actually happening in their billing department.
You send documentation. You wait. Claims get paid, or they don’t. Denials show up late. Reports are unclear or delayed. You’re left wondering how much money you’ve earned, how much you’ve lost, and what your billing vendor is doing about it.
At Align, we don’t operate like a typical billing vendor.
We built our billing services because we saw firsthand how often facilities were losing revenue due to preventable mistakes, miscommunication, and weak execution.
Our model is high-touch, audit-ready, and designed to integrate with your actual operations. We take ownership of the process end to end, and we make sure every claim is tracked, every dollar is chased, and every issue is addressed in real time.
What Makes Our Billing Services Different
01
Live Benefit Verification
We verify every patient’s benefits in real time. No canned PDFs. No guesswork. We give your admissions and finance team a clear picture of what’s covered, what’s not, and what to expect from reimbursement.
02
Authorizations Done Right
We obtain pre-authorizations and manage concurrent reviews with payers directly. We track expiration dates, align documentation, and close gaps before they become denials.
03
Claims Go Out Clean
We ensure every claim is properly coded, formatted, and submitted with the right documentation. Whether you’re in network or out of network, we adapt to your payer mix and level of care.
04
Denials Are Not Ignored
We work every denial. That includes appeals, documentation follow-up, escalation, and resolution. We don’t let money sit in limbo, and we don’t accept “technical” denials as the cost of doing business.
05
Full Transparency in Reporting
You get access to clean, up-to-date dashboards that track the metrics that matter: aging AR, clean claim rate, denial trends by payer, time to payment, and more. No filters. No hiding the ball.
06
Embedded with Your Team
We don’t operate in a silo. Our billing team works in tandem with your admissions, UR, clinical, and finance departments to ensure alignment and prevent costly breakdowns across the care-to-claim cycle.
Scope of Services
- Live VOBs and payer eligibility
- Authorization and concurrent review tracking
- Claim generation, coding, and submission
- Payment posting (ERA and manual)
- Denial management and appeals
- A/R follow-up and payer communication
- Custom dashboards and performance reports
- Staff training and documentation review
- Audit support and payer feedback loop closure
Who We Serve Best
- Facilities struggling with high denial rates or aging AR
- Operators preparing for due diligence or sale
- Centers that have outgrown their current billing vendor
- Organizations that need real-time visibility into cashflow
- Multi-site or PE-backed groups needing centralized control
- Teams that want a billing partner who understands the full operational picture
Why It Matters
Billing doesn’t just affect your cash flow.
It affects your margins, your compliance exposure, your ability to grow, and your overall business value. If your billing isn’t accurate, timely, and accountable, you’re not just losing money, you’re losing control.
We don’t just process claims. We fix broken systems, recover lost revenue, and give you the clarity to lead.
Let us show you where your current process is falling short and what it will take to clean it up.